Resources
Trusted services in Waterloo Region and across Ontario.
Emergencies and urgent advice
For chest pain, trouble breathing, signs of a stroke or any emergency, call 911 or go to the nearest emergency department.
- Health811
Free advice from a registered nurse, any time, day or night.
811 TTY 711
- 988 Suicide Crisis Helpline
Call or text, any time, if you or someone you know is thinking about suicide.
988 Call or text
- WRHN @ Midtown, Emergency
Formerly Grand River Hospital. 835 King St W, Kitchener. Open 24 hours.
- WRHN @ Queen’s Blvd, Emergency
Formerly St. Mary’s General Hospital. 911 Queen’s Blvd, Kitchener. Open 24 hours.
- Cambridge Memorial Hospital, Emergency
700 Coronation Blvd, Cambridge. Open 24 hours.
Mental health and crisis support
- Here 24/7
Addictions, mental health and crisis line for Waterloo Wellington.
- Camino Wellbeing + Mental Health
Drop-in counselling in Kitchener, 400 Queen St S.
- BounceBack Ontario
Free coaching by phone for low mood, stress and worry. Ages 15 and up.
- ConnexOntario
Help finding mental health, addiction and gambling services.
1-866-531-2600 Text CONNEX to 247247
- Kids Help Phone
Support for young people aged 5 to 29, any time.
1-800-668-6868 Text CONNECT to 686868
For students
- Good2Talk
Free support for Ontario college and university students, any time.
1-866-925-5454 Text GOOD2TALKON to 686868
- University of Waterloo
Counselling and after-hours support for UW students.
- Wilfrid Laurier University
Student Wellness Centre, Waterloo campus.
- Conestoga College
Free counselling for Conestoga students.
- UHIP
Health insurance for international students at Ontario universities.
- Conestoga international students
Conestoga’s own health insurance plan for international students.
Lab tests and imaging
Bring the requisition the doctor gave you.
- LifeLabs
Blood work and lab tests. Find a location and book a time.
- Dynacare
Blood work and lab tests. Find a location.
- Sure Care Diagnostics
X-ray, ultrasound and mammography in Waterloo. Formerly Waterloo Nuclear and Radiography.
- True North Imaging
X-ray, ultrasound and mammography in Kitchener and Waterloo.
Health cards and family doctors
Family care is coming soon to our clinics, and registration for a family doctor is now open. Register online
- Ontario health card
Apply for, renew or replace your health card through ServiceOntario.
- Health Care Connect
Join the list to be matched with a family doctor or nurse practitioner.
- Region of Waterloo Public Health
Vaccines and immunization records.
Community support
- OK2BME
Counselling and groups for 2SLGBTQIA+ people in Waterloo Region.
- SPECTRUM
Waterloo Region’s rainbow community space in Kitchener.
- Rainbow Health Ontario
Find 2SLGBTQ+ friendly health care providers.
- Canadian Dental Care Plan
Federal dental coverage for eligible residents.
- The Food Bank of Waterloo Region
Find food near you.
- 211 Ontario
Community and social services, any time.
Checked October 2026. Services change, so please confirm details with each one.